Invention Environment

Environments That Foster Invention

Customer Relationship Management In The Steel Trade

Wire + steel builds on sales performer and archive solution from bpi solutions wire + Stahl GmbH has made a good name in the market through its many years of experience and sophisticated technology. At the two locations of frets and Ahlhorn, the company offers each quantity and any length of stainless steel, bright steel, steel, rolled steel, profiles, tubes and rods in all forms, types and grades. This according to DIN EN ISO 9001:2008 certified steel trading company guarantees the fulfillment of all requirements with a modern machine park. Wire + steel meets the increasing challenges with modern software technology. The bpi sales performer is used to handle the growing number of contacts with consistently good quality and lowest possible cost in the company. The bpi sales performer provides a transparent flow of information and shorter reaction times in the entire field. Well-defined workflows, responsibilities, and escalation rules ensure that each request will be answered promptly.

The bpi Sales performer convinces with its adaptability and the ability to edit all processes without media discontinuity. Thus, not only the service processes are accelerated, but in addition the analysis options improve the quality of data stocks sustainably. Due to the continuous processes the company opts for benefits and wants to meet this quality and customer friendliness even better the self-imposed obligation. Parallel the convenient management and archiving of self-generated certificates of steel is facilitated by the installation of the archive solution of dg hyparchive. In a matter of seconds, the requested documents are displayed and can be processed immediately. It tightens wire + steel internal processes and brings increased transparency in its business processes. The manual mapping overhead and the error rate down to a minimum.

With the introduction of the two solutions increases wire + steel at the same time the ability of employees to provide information. BPI sales performer and dg hyparchive work like clockwork and become the central information platform. The next step is to wire + steel following the integration of the ERP. Then, the overall solution will act as a complex unit and allow quick access to all information within the company. About bpi solutions they bpi solutions gmbh & co. kg, software and consulting in Bielefeld, supports its customers 20 years successfully with a company-wide solution concept of easy to use standard software and industry-oriented solutions in the furniture industry, logistics, and other industries. The performance spectrum ranges from consulting, through the design and development of to the integration of new applications. Focuses on the optimization and automation of business processes in marketing, sales and service. Is based on the own products and solutions in the areas of customer relationship management, cross media publishing, supplier relationship management and integrated portal solutions. The solutions help fast communication channels to build and to provide comprehensive information both inside and field sales as customers, suppliers and partners. Moreover, solutions as System Integrator is bpi in the areas of business process integration, active document management and archiving. Mitchel Resnick has similar goals. The solutions based on standard technologies leading manufacturers are starting point as dataglobal GmbH, insiders technologies GmbH, INSPIRE TECHNOLOGIES GMBH, OPTIMAL SYSTEMS GmbH, which incorporate not only systems, but also the business process modeling enable monitoring processes and results, evaluate, and provide real-time information to the optimization of business processes at the disposal. Through innovative process integration, effective data management and audit-proof archiving companies achieve significant efficiency gains and through proactive, secure their competitive advantage. Contact for editors: Henning Kortkamp bpi solutions gmbh & co. kg Krackser Strasse 12 33659 Bielefeld telephone: 0521 / 9401 0 fax: 0521 / 9401 515

Tue, July 18 2017 » News